Last updated: February 21, 2026
Korva ("we", "us", or "our") operates the website korva.app and the Korva application (the "Service"). Korva is a product feedback intelligence platform that helps teams collect, analyze, and prioritize user feedback from sources such as app store reviews, social media posts, and online discussions.
This Privacy Policy explains how we collect, use, and protect information when you use our Service. By using Korva, you agree to the collection and use of information as described in this policy.
We collect the following categories of information:
When you sign in with Google, we receive your name, email address, and profile picture. We do not request access to your Google Drive, Gmail, contacts, or any other Google services beyond basic profile information.
You may submit information about your products (app names, app store identifiers, URLs) and provide links to social media posts or online discussions for Korva to monitor. You may also add competitor products and posts for competitive analysis.
Based on the products and URLs you submit, Korva collects publicly available data from third-party platforms, including:
This data is publicly accessible on these platforms. Korva does not access private accounts, direct messages, or any content that is not publicly visible.
Korva uses artificial intelligence to process the feedback data you collect. This generates derived data including sentiment scores, theme classifications, priority rankings, trend analysis, and recommendations. This derived data is associated with your account.
We use cookies strictly to maintain your authenticated session. We collect basic usage information such as pages visited and features used. We do not use third-party advertising or analytics tracking services.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use the following third-party services to operate Korva:
We do not integrate with any advertising or analytics tracking services.
Your data is stored in a PostgreSQL database on secured servers. Session data is managed through Redis. All connections to Korva are encrypted via HTTPS.
We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. While no method of transmission or storage is 100% secure, we take reasonable steps to safeguard your data.
We retain your account data and collected feedback for as long as your account is active. If you delete your account, we will remove your personal data and associated feedback data within 30 days, except where we are required to retain it by law.
Publicly available third-party data collected by the Service (reviews, comments) is retained as part of your account data and is deleted when your account is deleted.
You have the right to:
To exercise any of these rights, contact us at [email protected].
Korva is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, contact us at [email protected].